Which USPS product would you recommend for a customer needing urgent delivery?

When recommending a product for urgent delivery, the most suitable option is Express Mail. This service is specifically designed for those who require fast delivery, providing overnight or 1-2 day delivery to most U.S. locations, with a money-back guarantee if the delivery is not made on time.

Express Mail is enhanced with tracking and includes features like delivery on weekends and holidays, which makes it an ideal choice for customers who need to ensure that their items are delivered as quickly as possible.

In contrast, Media Mail, while cost-effective, is intended for sending educational materials and has a slower delivery time that does not match the needs of customers looking for urgency. First Class Mail offers faster service than some options, but it does not guarantee overnight delivery and may still take one to three business days. Parcel Select also does not offer expedited delivery and is generally used for bulk shipping, making it unsuitable for urgent needs. Therefore, Express Mail stands out as the clear choice for customers prioritizing urgent delivery.