In what atmosphere do Postal Service employees operate in relation to the mail?

Postal Service employees operate in a custody atmosphere concerning the mail. This concept emphasizes the responsibility and care that employees have for the mail items entrusted to them. Operating in a custody atmosphere means that employees are expected to protect the mail from loss, theft, or damage while it is in their possession. This responsibility underscores the trust granted to them by the public and is a crucial aspect of their role, ensuring that mail is handled properly throughout the entire delivery process.

While transparency, confidentiality, and accessibility are also important principles within postal services, they focus more on customer service aspects and the handling of sensitive information rather than the overarching duty of care and custody that employees maintain over the physical mail. Therefore, the custody atmosphere is fundamental to the operations of Postal Service employees, guiding their actions and ensuring accountability.